Email marketing is the use of email to promote products or services while building relationships with potential customers or clients. It serves as an electronic form of traditional mail, offering a direct and efficient communication channel.
Email marketing encompasses any email sent by a company, ranging from order confirmations to direct responses to customer inquiries. It is a subset of internet marketing, which includes various online channels such as websites, social media, and blogs.
Email marketing efforts may include newsletters providing company updates, promotions of sales and exclusive deals for subscribers, or conveying an overall brand message in specific situations like crises or scandals.
Implementing an effective email marketing strategy allows small businesses to optimize their marketing budget, engage with their audience, and achieve significant returns on investment.
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